Communication | Communications | English Schools Foundation

Communication

Communication

Positive lines of communication between home and school are an essential element of your child’s education. Effective communication enables students to receive continuity of education, care and support within home and school settings. At Kowloon Junior School we use many forms of communication to provide parents with essential information and to hear your opinions on our practice. This includes the use of online communication systems and the deployment of staff who have English as an additional language.

Contacting Us:

As a general rule, your first point of contact should be with your child’s class teacher. You are welcome to visit the school to discuss their child’s progress, ask questions, gain support or to have the opportunity to talk about their child/home issues. Please contact the class teacher in either of the following ways:

1. Email:

Emails to staff will be answered within 24 hours during the working week. We politely request that emails are used for short messages only.

2. Telephone call to the school office (37658700):

Although our teachers are unable to take telephone calls during the day, messages will be passed on to them as soon as possible by the administrative staff. Telephone calls are particularly useful for information such as a change in home time arrangements or for alerting us if your child is absent from school. Should a meeting with the class teacher not be possible or appropriate please contact a member of our Senior Leadership Team via email:

Gavin MacGregor	Principal	gavin.macgregor@kjs.edu.hk
Ciarian Fay	Vice Principal	ciarian.fay@kjs.edu.hk
Dawn Doucette	Vice Principal	dawn.doucette@kjs.edu.hk
Andy Eastwood	Vice Principal	andrew.eastwood@kjs.edu.hk

The school holds emergency contact and health details for all pupils. Parents are asked to modify their child’s contact and medical information on the Gateway whenever necessary. Gateway sign in can be accessed through the school website. Login information is issued to all parents. Please contact our IT Team directly at ictsupport@kjs.edu.hk if you have any difficulties accessing the site.

Contacting You

There are many different ways we communicate with parents. Please find below an outline of the different forms of communication used by Kowloon Junior School:

Day-to-day information about your child:

Teachers sometimes need to contact parents to share information about the day. This will be done through email.

Injury and illness:

Telephone calls will be made where immediate contact with a family member is required. A member of staff will call the first named emergency contact as listed. Where no contact is made, a call will then be made to the second named contact. Repeat calls will continue until contact is made.

School Closure:

If the school has to be closed unexpectedly – for example due to severe weather conditions – relevant information will be posted on the school website.

School/year group/class news and events:

KJS uses the ESF app, website and email as the main form of communication to parents. Invitations to or notification of any class excursions trips or special events such as celebration assemblies are posted on the website at least one week in advance. Weekly year group updates, providing an update on the previous week’s learning, are posted on Fridays. The main school newsletter is posted every Monday.