Communications

Invoices will be issued via the Payment System during each school year and notifications will be sent to parents by email. Parents are advised to keep their email addresses updated (Gateway > Student Profile > Student Demographics > Family Information) and settle all invoices in a timely manner.  Once they are overdue, parents will not be able to skip them when making a payment for other invoices. For parents who experience financial difficulties, please contact our Finance Team at finance@kjs.edu.hk to explore further solutions.

No matter whether invoices are paid, outstanding or cancelled, parents can view, print or download them through the system. All transactions can be found under the Statement section, including receipts.

For majority of school-based payment items, parents will receive auto generated emails once invoices are issued through the Payment System. To settle these invoices, please follow the steps below.

Step 1: Log in to Gateway
(For parents who forget their login information, please contact our IT Team at ict@kjs.edu.hk.)

Step 2: Find the “Payment” button under your child’s student profile

Step 3: Access the Payment System and settle outstanding invoices
(All overdue invoices are required to be paid immediately. Parents will not be able to skip the selection of overdue invoices when making a payment.)

Step 4: Select one of the two payment methods, PayPal/Credit Card or PPS

(Parents will be charged a standardized payment processing fee – 3% of each transaction. Other forms of payment including cheques and cash will not be accepted.)

Parents may follow the steps below to access the Payment System and pay by PayPal/Credit Card through the ESF App. 

Step 1: Access the ESF App on your mobile device
(For further information on the ESF App, please click here to visit the parent guide.)

Step 2: Click the “VLE” icon under your child’s name

Step 3: Scroll down to the end of the page and click “$” or “transactions/balance”

Step 4: Settle outstanding invoices, if any and continue with the remaining procedures

During each school year, eNotices will be issued to parents via Gateway for miscellaneous items e.g. sale of yearbook, dental care service sign-up, etc. Parent can sign up and pay at the same time. Procedures are listed below.

Step 1: Log in to Gateway
(For parents who forget their login information, please contact our IT Team at ict@kjs.edu.hk.)

Step 2: Click “Open” when a reminder pops up
(This reminder will only appear when there is an eNotice pending for signature.)

Step 3: Fill in the reply slip and sign

Step 4: Select one of the two payment methods, PayPal/Credit Card or PPS

(Parents will be charged a standardized payment processing fee – 3% of each transaction. Other forms of payment including cheques and cash will not be accepted.)

PayPal is an online payment processing system in majority of countries and serves as an electronic alternative to traditional payment methods e.g. cheques, cash, etc. For parents who choose to pay by PayPal and have already had an account, please follow the steps below.

Step 1: Select “Paypal or Credit Card”

Step 2: Log in to your PayPal account with your email/mobile number and password

Step 3: Check the details before paying

Step 4: Click “Pay Now” to confirm the transaction if the details are correct

Step 5: Click “Return to Merchant” to get back to the Payment System where a receipt will be generated automatically.
(Payments made via PayPal will be processed instantly under normal situations.)

Step 6: Print the receipt if needed

While parents can create a PayPal account for their payment transactions, they can also pay without one under normal circumstances.  When they click the payment link, “Buy Now” or “Pay Now” button, they will be directed to another webpage where they can pay via PayPal.

Please click here to "Pay with a card".

Please click here to "Checkout as guest";.

Credit card data submitted to PayPal will not be shared with KJS, ESF and its affiliates.

Should you still have any questions about paying via PayPal, please feel free to contact our Finance Team at finance@kjs.edu.hk.

Pay with a Credit Card

	If you have a PayPal account, please input your email/mobile and password to log in before paying. If you do not have a PayPal account, you can click “Pay with a Card” and make the payment without creating an account.
	You can check the details by clicking the arrow next to the total. If the details are correct, please fill in the form as required. Once you complete the form, please click “Pay Now” to confirm this transaction. An email for this transaction will be sent to you by PayPal. This email will serve as an official receipt. No separate receipts from KJS will be issued.

Checkout as a Guest

	If you have a PayPal account, please input your email/mobile and click “Next” to log in before paying. If you do not have a PayPal account, you can click “Checkout as Guest”. You will be directed to the screen below. Please enter your email address and click “Continue to Payment”. You will not be required to create an account before making any payment.
	You can check the details by clicking the arrow next to the total. If the details are correct, please fill in the form as required. Once you complete the form, please click “Pay Now” to confirm this transaction. An email for this transaction will be sent to you by PayPal. This email will serve as an official receipt. No separate receipts from KJS will be issued.

PPS is a Hong Kong based bill payment solution that allows payment from pre-registered bank accounts. Parents can choose this payment method and pay online. To open an account, please refer to its website.

• Payments can be made via PPS by internet. No payment via PPS by phone or at PPS Registration Terminal will be supported.
• For parents who choose to pay via PPS by internet, please follow the procedures below.

Step 1: Select “PPS”

Step 2: Fill in the form, check the box “I have read and hereby accept …” and submit

Step 3: Check your SMS message, input the 6-digit one-time password and click “Proceed”

Step 4: Wait until the transaction is completed.

Step 5: Once the payment process is done, a receipt will be generated automatically.
(Payment made via PPS after 7:00p.m. Monday to Friday, except Saturday, Sunday and public holidays in Hong Kong, will be processed on the next working day.)

Every child has an eWallet to store money. During each school year, parents will be asked to pay for miscellaneous charges. By each year end, remaining balances, if any, will be refunded to the students’ eWallets for the following school year and will be refunded when they leave KJS. It can also be transferred to another child in the same family who is still attending KJS.

eWallet > Transactions:

• Parents can view all in/out eWallet transactions.
• For parents with more than one child attending KJS, please select the respective student name first before viewing his/her eWallet transactions.

eWallet > Transfer:

• For parents with more than one child attending KJS, they can choose to transfer eWallet balance among siblings.

eWallet > Close:

• For students who are about to leave KJS and still have an eWallet balance, their parents will be asked to submit a request to close the respective eWallet accounts.
• Parents can choose to make a donation to the school and/or receive a refund by cheque.
• If there is any outstanding invoices, parents will be required to settle them first before submitting an account closure request.